General Conditions of Sale

Read these conditions carefully

These General Conditions of Use, Conditions of Sale and Privacy Policy regulate the use of the website, www.calzadodeseguridadlaboral.com, of which SPAINLEX GLOBAL CENTER, SL is the owner.

SPAINLEX GLOBAL CENTER SL, is a Spanish limited liability company with address at Calle Asturias nº2, Benicarló (Castellón) Spain, registered in the Mercantile Registry of Castellón, in Volume 1754, Folio 118, Sheet CS-40817, with 1st Inscription , with CIF number B44501989

These conditions establish the rights and obligations of all users of SPAINLEX GLOBAL CENTER, in relation to the products and services that we offer through our website www.calzadodeseguridadlaboral.com

1. Obligations of the User.

1.1 The user undertakes, in general, to use the website www.calzadodeseguridadlaboral.com, to acquire the items and to use each of the services diligently, in accordance with the law, morality, public order and the provisions in these general conditions, and must also refrain from using them in any way that may prevent, damage or impair the normal operation and enjoyment of the website by users or that could injure or cause damage to the property and rights of SPAINLEX GLOBAL CENTER SL. to its suppliers, users or in general of any third party.

2. Articles and Services.

www.calzadodeseguridadlaboral.com, reserves the right to decide, at any time, the articles that are offered to users through the web.
Likewise, SPAINLEX GLOBAL CENTER SL (www.calzadodeseguridadlaboral.com) reserves the right to stop providing or facilitating access and use at any time and without prior notice of any of the different types of items offered on the web.

The products included in www.calzadodeseguridadlaboral.com will correspond in the most legible way possible that the web display technology allows to the articles actually offered. The characteristics of the articles and their prices that appear on www.calzadodeseguridadlaboral.com are in euros and include VAT, unless otherwise indicated.

3. Procedure and Form of Payment of the Articles.

3.1 The User who purchases a product through the web www.calzadodeseguridadlaboral.com must make the payment through the payment systems specifically detailed on the web, the client at the time of placing the order will be able to see before the confirmation of the same, the exact amount of shipping costs to national territory within the peninsula, these can differ greatly for the islands or outside the national territory. For this reason, we ask that all users who are outside the national territory or peninsula contact us to know the accuracy of these.

3.2 SPAINLEX GLOBAL CENTER SL (www.calzadodeseguridadlaboral.com), will send along with the order, the delivery note specifying the item that the user has purchased through the web.

SERVICES

VIA TERRESTRIAL

UP TO 2 KG: -

FROM 2 TO 5KG: -

FROM 5 TO 10KG: -

FROM 10 TO 15KG: -

FROM 15 TO 20KG: -

This fork is merely indicative, since given the multiple configurations of weight and dimensions of the different products that we offer it is impossible to calculate accurately, apart from the promotions in which the shipment is specified free or already included. In any case, please contact us to confirm the expenses, especially outside the peninsula and / or the national territory.

To contact us you can do so through our email: [email protected]

4. Return policy.

Returns in exercise of the right to desist from the purchase

All products purchased in "www.calzadodeseguridadlaboral.com" may be returned and reimbursed except for the sizes described in the product files (from size 35 to 39 and from 47 to 52) and provided that you inform us of your intention to return the product (s) purchased within a maximum period of 14 calendar days from the date of delivery and that the rest of the conditions established in this section are met.

SPAINLEX GLOBAL CENTER SL(www.calzadodeseguridadlaboral.com) will only accept returns that meet the following requirements:

If the product you have ordered does not satisfy you, in the event that the customer decides to exercise the right of withdrawal, the return costs and possible damage to the product or merchandise will be borne by the customer. In this case, SPAINLEX GLOBAL CENTER SL may recommend the delivery of another item of a range equal to or greater than the one purchased (always with the customer's consent), in which case the customer will pay or recover the difference, assuming the new shipping costs and of the return of the other product. The withdrawal of merchandise or orders that may be considered due to their special characteristics as requested by the client will not proceed.

Once you have received the item and after examining it, we will notify you if you are entitled to a refund of the amounts paid for the item(s) purchased. In case of exercising the right of withdrawal, the customer will be required to bear the return costs, being SPAINLEX GLOBAL CENTER SL obliged to return the amount paid in the purchase including the costs of the first shipment.

The return will be made as soon as possible and, in any case, within a period of 14 calendar days from the date you notified us of your intention to withdraw. The return will be made by bank transfer, to an account where the owner of the same is the person who placed the order, these data must be sent by the customer by email. You will bear the cost and risk of returning the products to us, as indicated above.

The exchange or return of those products that are not in the same conditions in which they were received, or used beyond the mere opening of the product, installed and used by the customer or returned without the original factory packaging, in the If this is not the case, the product will suffer a depreciation or those goods that are returned incomplete, both in their main elements and accessories.

This is without prejudice to the rights granted to consumers by law.

Returns of defective products

In case of defective products, www.calzadodeseguridadlaboral.com will proceed, as appropriate, to repair, replacement, price reduction or termination of the contract, steps that will be free for the consumer and user. The consumer and user must inform the seller of the lack of conformity within two months of becoming aware of it.

In case of defective product the seller responds of the lack of conformity that is manifested during two years from the delivery of the product.

In cases where you consider that at the time of delivery the product does not comply with what is stipulated in the contract, you must contact us immediately through our contact form: [email protected], providing the product data as well as the damage it suffers, in some cases we will ask you to send us a photo of the damage.

Once the notification is received, www.calzadodeseguridadlaboral.com will contact you to inform you about how you should proceed, and by which courier agency you should do it (in the event that it is returned). The return or replacement of the item will be made as soon as possible and, in any case, within 14 days from the date on which we send you an email confirming that the return or replacement of the non-compliant item is appropriate.

You must return the product to the address indicated on the delivery note that received the order, providing the following information:

1. Personal information

2. e-mail

3. Order number

4. Date of receipt of the order

5. Return date

In the event that the product (s) can not be substituted, the amounts paid for those products that are returned, due to some defect or defect, when it actually exists, will be reimbursed in full, including the shipping costs when the purchase was made. and the return expenses.

**The refund of the order will be paid in the same payment method with which the order was placed.

If you have any questions, you can contact us through our email: [email protected]

The rights recognized by current legislation are safe

You can use the following form to proceed with the return:

Return form

5. Customer Service.

5.1 For any incident, claim or exercise of their rights, the User may send an email to the email address: [email protected]

6. Home delivery service.

6.1 The territorial scope of sales through www.calzadodeseguridadlaboral.com is exclusively for the territory of mainland Spain, the Balearic Islands and mainland Portugal, so the delivery service will only be for said territory. Items purchased through the website will be sent to the delivery address indicated by the customer once payment has been verified, with the maximum delivery time being fourteen (14) business days.

If treated in other countries, you must call and specify conditions.

6.2 The cost of the shipments is not included in the price of the items. At the time of purchase of the item, the customer will be informed of the exact shipping cost.

* In shipments to the Canary Islands customs expenses (both import and export) will be borne by the final customer.

7. Intellectual and Industrial Property.

7.1 The User acknowledges that all the elements of the website, texts, images, designs, brand and content are protected by the intellectual and industrial property rights of SPAINLEX GLOBAL CENTER SL. or of third parties, and that the General Conditions do not attribute any other right to said industrial and intellectual property rights other than those specifically contemplated therein.

7.2 In no case may the user reproduce, transform, modify, distribute, rent, lend, make available, or allow access to the public through any form of public communication of any of the elements referred to in the previous paragraph. The User must use the materials, elements and information that he accesses through the use of the web only for his own needs, committing himself not to carry out, directly or indirectly, a commercial exploitation of the materials, elements and information obtained through the same.

SPAINLEX GLOBAL CENTER SL. will file legal actions, in the event that the rights are used for purposes unrelated to the activity of the owner, likewise the transformation or alteration of the web page without their authorization is also prohibited.

7.3 The client must refrain from circumventing or manipulating any technical device established by www.calzadodeseguridadlaboral.com or by third parties on the web.

8. Data Protection.

8.1 Data protection

The personal data that can be obtained through contact forms on this website or by receiving emails, are treated with the utmost confidentiality and will only be used to respond to requests for information or inquiries. When a registration is made on the web or a product is purchased, the client's data will be incorporated into a file created by www.calzadodeseguridadlaboral.com to meet the commitments derived from the relationship with our clients. www.calzadodeseguridadlaboral.com may communicate the customer's personal data to machinery suppliers, in order to make it possible to ship the product.

The client can exercise their rights of access, rectification, cancellation and opposition, at our email address [email protected] Copy of DNI attached.

8.2. The answers marked with * in the registration form are mandatory. In the case of not filling in these fields, it will prevent the purchase of the selected products from being made.

9. Passwords

9.1 SPAINLEX GLOBAL CENTER SL. (www.calzadodeseguridadlaboral.com) will facilitate the use of personal passwords to the user who registers as such on the website. These passwords will be used to access the services provided through the Website. The user must keep the passwords under their sole responsibility in the strictest and absolute confidentiality, assuming, therefore, any damages or consequences of any kind arising from the breach or disclosure of the secret. For security reasons, the password for telematic access to the services linked to the Website may be modified at any time by the user. The User undertakes to notify SPAINLEX GLOBAL CENTER SL.(www.calzadodeseguridadlaboral.com) immediately of any unauthorized use of their password, as well as access by unauthorized third parties to it.

10. Cookies.

10.1 That your browser accepts cookies is essential to use the shopping cart, cookies are files that are transferred to the hard drive of the client's computer, so that our system recognizes it and can perform transactions in the store.

10.2 If the user does not want cookies to be installed on his hard drive, he must configure his Internet browsing program to not receive them. Likewise, the User may destroy the cookies freely. In case the User decides to deactivate the cookies, the quality and speed of the service may decrease and even lose access to some of the services offered on the web.

10.3 We warn about the use of analysis cookies on our website, for more information see our section of cookies policy where it is explained in detail what we use and how to proceed with its deactivation.

11. Comments and suggestions.

Your comments and suggestions will be welcomed. We kindly ask you to send us such comments or suggestions through our email [email protected]. We greatly appreciate your collaboration and we will try as much as possible to satisfy the suggestions of our users.